Info: If you want to use your Lifetime license on another computer or have lost access to it, fill out this form to quickly restore your license.
A: You can find your Account ID in the app’s Account section. Use the Copy button next to it to easily copy ID without errors.
A: The Old Account ID is the one linked to your purchased license — the ID you used when you first bought it. You can find it in your old app's account section. Make sure this account should have a Lifetime license.
A: The New Account ID is the account you want to transfer your license to from your old account. Make sure this account doesn’t already have a Lifetime license.
A: If you’ve lost access to your original Account ID, you can fill out This Form. to request a manual license restore.
A: Only users with a Lifetime license are eligible for license restoration. Monthly licenses are not supported.
A: A Lifetime license can be restored up to 3 times. After that, a new license purchase is required.
A: Yes. If you're switching to a new computer, you can restore your Lifetime license using the restore form — as long as you haven’t exceeded the 3-time limit.
A: After your license is successfully restored, simply refresh your account in the app’s account section to see the changes. You will get instant license without any wait.
A: Yes, you can restore your Lifetime license on multiple devices as long as you haven’t exceeded the restore limit of 3 times.
A: If you encounter an error while restoring, ensure you’re using the correct Old Account ID (Lifetime license Purchased details should be found in your old account ID).
A: Make sure you're using the correct Account ID and that your license is eligible. If the issue persists, contact our support team at Support Email .